Use Cases · Enterprise Functions

Persistent Memory for Corporate & Enterprise AI Agents

Transform customer support, sales outreach, candidate recruiting, and edge supply chain logistics with ClawDB account memory graphs, multi-channel state tracking, and sub-millisecond retrieval.

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Corporate & Enterprise Functions•Integration Target: Sierra AI & Zendesk

Customer Support Agents

Solves complex logistics disputes in 2 seconds with 0 human agent escalation.
Business Impact Delivered
+42%
First-Contact Resolution
-65%
Average Handle Time
-58%
Token Consumption Cost

Enterprise support agents deploy multi-turn interactions for consumer brands, resolving complex logistics queries rather than repeating rigid decision trees.

Product Setup Guide: How to Connect ClawDB Memory to Sierra AI & Zendesk
STEP 01

Log in to Sierra AI Admin Console -> Settings -> External Memory Providers.

STEP 02

Click "Add Custom Data Provider" and select Model Context Protocol (MCP).

STEP 03

Enter your Hosted ClawDB MCP Endpoint: https://mcp.clawdb.dev/v1/customer-support.

STEP 04

Paste your ClawDB Secret Key (CLAWDB_API_KEY) and map Session ID to namespace: customer_{id}.

How to Connect ClawDB Memory to Sierra AI & Zendesk

Copy and paste this config file into your target tool (Sierra AI & Zendesk)

File: sierra.config.jsonjson
{
  "memoryProvider": "clawdb-mcp",
  "mcpEndpoint": "https://mcp.clawdb.dev/v1/customer-support",
  "apiKey": "claw_sec_live_948201...",
  "namespaceTemplate": "customer_{user_id}",
  "autoDistillEpisodes": true
}

Exact Installation & Enablement Steps:

  1. Log in to Sierra AI Admin Console -> Settings -> External Memory Providers.
  2. Click "Add Custom Data Provider" and select Model Context Protocol (MCP).
  3. Enter your Hosted ClawDB MCP Endpoint: https://mcp.clawdb.dev/v1/customer-support.
  4. Paste your ClawDB Secret Key (CLAWDB_API_KEY) and map Session ID to namespace: customer_{id}.

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