Get in touch
Pick the right inbox and we’ll get back to you.
We’re a small team, so replies aren’t instant, but every message gets read. Expect a response within a couple of business days, faster for security reports.
Custom clusters, dedicated support, volume pricing, and data residency questions.
Product questions, bug reports, account issues, and everything else that doesn’t fit elsewhere.
Affiliate program questions, integration partnerships, and co-marketing.
Report a vulnerability or ask about our security practices and data handling.
Before you email
Should I email support or post in Discord?
Email if it involves your account or anything sensitive. Discord is great for quick questions, sharing what you’re building, or seeing if someone else has hit the same issue.
Do you offer phone support?
Not currently. Enterprise customers get a dedicated point of contact by email, which tends to be faster than phone tag for technical issues anyway.
I sent an email and haven’t heard back. What should I do?
Give it the couple of business days mentioned above first. If it’s genuinely urgent (an active security issue, a production outage), say so in the subject line and it’ll get prioritized.